WhatsApp Campaigns

WhatsApp Campaigns With Control.Track Delivery, Reads & Replies.

Choose your audience, use approved templates, control sending, and follow campaign performance from one workspace.

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Campaign: Summer Customer Update

WhatsApp Business Platform · Approved Templates · Controlled Sending · Recipient TrackingSTATUS: IN PROGRESS

Recipients

108

Selected Audience

Processed

108

100% Processed

Delivered

82.4% Delivery

Read Receipts

67.5% Read Rate

Customer Replies

25.9% Response Rate

Delivery Lifecycle ProgressWhatsApp Business (+971 XX XXX XXXX)

Processed

108

Delivered

Read

Replied

CAMPAIGN SETUP

Send Campaigns to the Customers You Choose

Choose the WhatsApp inbox, audience and supported message template for your campaign before sending.

New Campaign ConfigurationREADY TO SCHEDULE

CAMPAIGN NAME

Summer Customer Update

WHATSAPP INBOX

Customer Updates (+971 XX XXX XXXX)

AUDIENCE SEGMENT

1,250 Selected Customers

MESSAGE TEMPLATE

summer_offer_update (Meta Approved)

SCHEDULED DISPATCHSep 12 · 10:00 AM GST (Timezone Aligned)

Save & Schedule

CONTROLLED SENDING

Control When and How Your Campaign Sends

Configure supported campaign controls such as daily sending limits, sending windows, timezone and pacing.

Manage Dispatch Volume and Schedule Pacing

Rather than dispatching all messages in one unmanaged burst, configure rules that align campaign sending with your team's working hours and capacity.

✓Daily Caps: Set maximum daily recipient limits

✓Sending Windows: Define operational hours & timezone alignment

✓Pacing & Smart Safety: Manage message dispatch intervals over time

Today's Sending PlanPACING ACTIVE

Daily Cap

500 Messages

Sent Today

108 Messages

Scheduled Today

392 Messages

Remaining Capacity

392 Capacity

Sending Window: 09:00 - 18:00 GSTSmart Safety Active

CAMPAIGN PERFORMANCE

See How Your Campaign Is Performing

Follow campaign progress from processing through customer response.

Campaign Delivery LifecycleSample Campaign Analytics

Total Recipients

108

Audience Target

Processed

108

100% Processed

Delivered

82.4% Rate

Customer Replies

25.9% Response Rate

Progress Flow: Processed (108) → Delivered (89) → Read (73) → Replies (28)Tracked in Real Time

RECIPIENT VISIBILITY

Know the Status of Every Recipient

Review supported campaign states and timestamps for individual recipients instead of seeing only one overall campaign number.

Campaign Recipient Audit LogSample Data (Fictional Contacts)

Customer	Status	Sent	Delivered	Read	Reply
Ayesha Khan (+971 50 XXX 1234)	Read	10:02 AM	10:02 AM	10:05 AM	No Reply
Omar Malik (+971 55 XXX 5678)	Replied	10:02 AM	10:03 AM	10:04 AM	Yes (10:06 AM)
Sara Ahmed (+971 52 XXX 9012)	Scheduled	Pending	Pending	Pending	Pending

CUSTOMER RESPONSES

Turn Campaign Replies Into Conversations Your Team Can Handle

When a customer responds to a WhatsApp campaign, the reply can continue inside the WAManager conversation workspace so your team can follow up.

Explore Shared Inbox →Explore Connected CRM →

Campaign Response FlowCONNECTED WORKFLOW

STEP 1Campaign Sent

STEP 2Customer Replies

STEP 3Conversation Opens in WAManager

STEP 4Team Follows Up

Customer replies flow directly into your WAManager inbox workspace with CRM context attached for immediate agent follow-up.

CAMPAIGN HISTORY

Review Your Previous Campaigns in One Place

Keep previous and scheduled campaigns visible for easier follow-up and review.

Workspace Campaign HistoryPAST & SCHEDULED CAMPAIGNS

Summer Customer UpdateCompleted

Recipients 108 · Delivered 89 · Replies 28

Service ReminderCompleted

Recipients 240 · Delivered 211 · Replies 36

Product AnnouncementScheduled

Recipients 320 · Scheduled Dispatch

Infrastructure Alignment

Built for WhatsApp Business Messaging

WAManager uses the WhatsApp Business Platform and supported message-template workflow for campaign messaging.

🔒Platform Policy Notice

WhatsApp messaging remains subject to Meta policies, account quality, messaging limits and recipient eligibility.

MORE CAMPAIGN CHANNELS

More Ways to Reach Customers When You Need Them

Explore additional campaign channel capabilities available within your WAManager workspace.

PRIMARY / VERIFIED LIVE

WhatsApp Campaigns

Structured outreach with Meta-approved templates, controlled scheduling, daily caps, pacing, and recipient-level tracking.

CONFIGURATION-DEPENDENT

Live Chat Campaigns

Proactive website chat engagement where configured within your workspace settings.

CONFIGURATION-DEPENDENT

SMS Campaigns

Provider-backed SMS communications where SMS integration providers are connected.

Built for Customer Support Teams•Sales & Lead Operations•Customer Operations

See How WAManager Handles WhatsApp Campaigns

Book a demo to see campaign setup, sending controls, recipient tracking and customer reply workflows inside WAManager.

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🔒 Operational Data Privacy: WAManager campaign features operate with configured sending controls and template compliance within your workspace boundaries to protect data privacy and maintain operational control.