Connect Your Customer Workspace.Keep Your Business Tools Together.
Connect AI, collaboration, business and developer tools with WAManager so your team can work with more context around customer conversations.
Connect the Tools Your Team Already Uses
Add AI, collaboration, business and developer connections around the customer conversations your team handles in WAManager.
AI & Language
Assist response drafting and multilingual customer chat with AI and translation tools.
Team Collaboration
Send conversation alerts to team channels across your organization.
Business Context
Embed custom account data and application views directly beside chat.
Developer Connections
Dispatch event payloads to external systems and databases.
Bring Business Context Beside the Conversation
Give agents relevant business information without forcing them to switch between multiple tabs.
“Hello, I have a question regarding my account plan.”
Add AI and Translation to Customer Conversations
Connect supported AI and language tools to assist your team where configured.
OpenAI
Configure AI-assisted workflows around supported use cases.
Google Translate
Support translation workflows for customer conversations.
Dialogflow
Connect configured bot and conversation workflows.
Keep Your Team Connected Beyond WAManager
When customer operations involve people outside the inbox, configured integrations can connect WAManager activity with broader team workflows.
Available for communication workflows where configured.
Connect WAManager to Your Own Systems
Use configurable webhooks and API access to connect WAManager with your internal applications and workflows.
Connect Commerce and CRM Tools Where Your Workflow Needs Them
Integration options are available for connecting external commerce and CRM workflows.
Shopify Integration Option
Shopify appears as an integration option in WAManager. Exact capabilities depend on the configured installation and connection.
LeadSquared Integration Option
LeadSquared is available as an integration option for configured CRM workflows. Exact synchronization behavior depends on the integration setup.
Explore Available Integration Options
Review supported integration options and platform extensibility tools available in WAManager.
Connect WAManager With Your Business Workflow
Book a demo to explore the integrations and connection options that fit your customer engagement workflow.